CUSTOM AI AGENTS · People & HR
Employee FAQ agentas part of your team.
Find information. Answer with references. Route individual cases.
Explore this agent for my team ↗01 · THE WORK, STEP BY STEP
How the task moves forward.
We coordinate administrative tasks in recruiting, onboarding and internal inquiries. Information is organized around each person's role and permissions.
- 01
Find information
Finds the current document corresponding to the employee's question.
- 02
Answer with references
Prepares a cited response without undocumented assumptions.
- 03
Route individual cases
Routes individual situations requiring HR or management judgment.
02 · ILLUSTRATIVE EXAMPLE
A situation that may feel familiar.
A company explains leave-request procedures without deciding individual employment cases.
Illustrative scenario, not a customer case study or measured results.
Capture the brief and its conditions.
Prepare the content and preserve its review status.
B1 · Unit 3 · Draft
Exercises 1–4 · Fill in the blanks
1. Yesterday I ___ (visit) my aunt. 2. At eight, we ___ (have) dinner. 3. While she ___ (study), the phone rang. 4. They ___ (not go) out last night.
Exercises 5–8 · Choose the form
5. I walked / was walking home when it started to rain. 6. He bought / was buying a ticket yesterday. 7. Were you sleeping / Did you sleep when I called? 8. We watched / were watching TV at that moment.
Solutions · Check after
1 visited; 2 were having; 3 was studying; 4 did not go; 5 was walking; 6 bought; 7 Were you sleeping; 8 were watching. The past continuous describes an action in progress; the simple past describes a completed action or one that interrupts.
Save the document in the material folder for teacher review.
b1-unidad-3-repaso.docx
Eight exercises with separate answers. Pending teacher review.
Drive · B1 · Materials under reviewExplain the result and what is still pending.
03 · YOUR WAY OF WORKING
Fits the business you already have.
Context and tools
We start with your current documents, systems and channels. We assess feasible connections and define the permissions required for this specific task.
Improves with your feedback
Approved corrections are incorporated into instructions, examples or knowledge sources. We review changes before expanding the agent’s scope.
A clear way to evaluate
We agree on a representative sample and measure review time, errors, exceptions and output quality against the current workflow. Feasibility is decided using that evidence.
04 · COMMON QUESTIONS
Before getting started.
What information does this agent need?
Internal policies and an approved knowledge base. We review quality, currency and access before connecting the workflow. You do not need to replace all your tools to begin.
What will my team receive?
Procedure guidance and a contact route. We agree on the format and delivery channel during setup, together with cases that need review.
Which decisions remain with people?
Hiring, assessment and employment decisions remain with responsible people.
Can it coordinate with other agents?
Yes. We define what this agent hands to the next one and who handles exceptions. It can interact through Slack, WhatsApp, email or Microsoft Teams, depending on the integration and permissions we configure.
RELATED AGENTS
A team that works together.
Recruiting sourcer
Documented profile list without automated hiring decisions.
See tasks and example ↗People & HRCandidate coordinator
Application board with administrative actions.
See tasks and example ↗People & HRInterview scheduler
Proposed invitations and coordinated schedule.
See tasks and example ↗START WITH ONE TASK
How would this fit your business?
Tell us how you do it today. We will define the scope, tools and controls with you.