Tenant service agentas part of your team.

Classify inquiries. Find permitted information. Route incidents.

Explore this agent for my team ↗

How the task moves forward.

We connect property records, schedules and maintenance requests. Managers receive context to coordinate each case with owners, clients and contractors.

  1. 01

    Classify inquiries

    Separates administrative questions from reports needing the manager's attention.

  2. 02

    Find permitted information

    Finds property-specific information without displaying unrelated tenant files.

  3. 03

    Route incidents

    Creates a handoff with history and details needed for handling.

A situation that may feel familiar.

A property manager organizes maintenance and shared-space inquiries.

Illustrative scenario, not a customer case study or measured results.

01Receives availability02Agree with the tenant03Record the visit04Confirm with the tenant05Alerts the team
SlackExample
Management · TeamAlex · Tenant
Alma · Agent

Receives availability

Your team

The technician can visit R-204 on 14 October at 16:00. Check whether that suits Alex.

10:42
1 / 5

Fits the business you already have.

Context and tools

We start with your current documents, systems and channels. We assess feasible connections and define the permissions required for this specific task.

Improves with your feedback

Approved corrections are incorporated into instructions, examples or knowledge sources. We review changes before expanding the agent’s scope.

A clear way to evaluate

We agree on a representative sample and measure review time, errors, exceptions and output quality against the current workflow. Feasibility is decided using that evidence.

Before getting started.

What information does this agent need?

Tenant request and management documentation. We review quality, currency and access before connecting the workflow. You do not need to replace all your tools to begin.

What will my team receive?

Administrative reply or case for the property manager. We agree on the format and delivery channel during setup, together with cases that need review.

Which decisions remain with people?

Contractual commitments, spending and decisions affecting people remain with responsible managers.

Can it coordinate with other agents?

Yes. We define what this agent hands to the next one and who handles exceptions. It can interact through Slack, WhatsApp, email or Microsoft Teams, depending on the integration and permissions we configure.

Where it could fit.

A team that works together.

How would this fit your business?

Tell us how you do it today. We will define the scope, tools and controls with you.

Let's talk about your business ↗

Let’s talk about your workflow