CUSTOM AI AGENTS · Supply chain & logistics
Shipment trackeras part of your team.
Consolidate status. Identify delays. Draft exception messages.
Explore this agent for my team ↗01 · THE WORK, STEP BY STEP
How the task moves forward.
Agents connect orders, inventory and communications to highlight exceptions. Physical work remains with company staff and logistics operators.
- 01
Consolidate status
Collects tracking events and retains each update's timestamp.
- 02
Identify delays
Compares status against available commitments and flags deliveries for investigation.
- 03
Draft exception messages
Drafts updates using confirmed information, including what remains unknown.
02 · ILLUSTRATIVE EXAMPLE
A situation that may feel familiar.
A distributor updates stores about pending deliveries.
Illustrative scenario, not a customer case study or measured results.
GmailExampleReceive the team’s request and locate its reference.
SAP S/4HANA CloudExampleCalculate the total cost from the offers received and compare lead times.
Compare offers
| Quote | Boxes | Transport | Total | Lead time |
|---|---|---|---|---|
| Supplier A | 1.200 € | 90 € | 1.290 € | 5 days |
| Provider B | 1.150 € | 140 € | 1.290 € | 8 days |
SAP S/4HANA CloudExampleCheck the totals and respect the instruction not to buy.
- Checks
- Total including transport: €1,290 for both offers
- Action
- Compare without placing an order
GmailExampleReply with the specific details and actual status, without attaching an unnecessary file.
03 · YOUR WAY OF WORKING
Fits the business you already have.
Context and tools
We start with your current documents, systems and channels. We assess feasible connections and define the permissions required for this specific task.
Improves with your feedback
Approved corrections are incorporated into instructions, examples or knowledge sources. We review changes before expanding the agent’s scope.
A clear way to evaluate
We agree on a representative sample and measure review time, errors, exceptions and output quality against the current workflow. Feasibility is decided using that evidence.
04 · COMMON QUESTIONS
Before getting started.
What information does this agent need?
Orders, carriers and tracking events. We review quality, currency and access before connecting the workflow. You do not need to replace all your tools to begin.
What will my team receive?
Shipment overview and prioritized exceptions. We agree on the format and delivery channel during setup, together with cases that need review.
Which decisions remain with people?
Purchases, order modifications and supply decisions follow your approval workflow.
Can it coordinate with other agents?
Yes. We define what this agent hands to the next one and who handles exceptions. It can interact through Slack, WhatsApp, email or Microsoft Teams, depending on the integration and permissions we configure.
INDUSTRY APPLICATIONS
Where it could fit.
RELATED AGENTS
A team that works together.
Inventory monitor
Inventory queue with affected items.
See tasks and example ↗Supply chain & logisticsDemand planner
Demand scenarios for human planning.
See tasks and example ↗Supply chain & logisticsSupplier coordinator
Supplier follow-up with documented commitments.
See tasks and example ↗START WITH ONE TASK
How would this fit your business?
Tell us how you do it today. We will define the scope, tools and controls with you.