Appointment coordinatoras part of your team.

Suggest slots. Confirm necessary details. Handle approved changes.

Explore this agent for my team ↗

How the task moves forward.

Agents can support paperwork, schedules and documentation in healthcare and education. Their scope is defined around specific administrative tasks.

  1. 01

    Suggest slots

    Checks administrative slots compatible with the specified appointment service.

  2. 02

    Confirm necessary details

    Collects necessary details under the center's approved procedure.

  3. 03

    Handle approved changes

    Prepares confirmations and routes health questions to the appropriate professional.

A situation that may feel familiar.

A healthcare center organizes appointments without clinical triage.

Illustrative scenario, not a customer case study or measured results.

01Receives the request02Reception consultation03Receive acceptance04Books the appointment05Confirm the appointment
WhatsApp BusinessExample
Alex · Administrative Consultation
Alma · Agent

Receives the request

Alex

Can I come on 14 October at 10:30 to hand in documents?

10:42
1 / 5

Fits the business you already have.

Context and tools

We start with your current documents, systems and channels. We assess feasible connections and define the permissions required for this specific task.

Improves with your feedback

Approved corrections are incorporated into instructions, examples or knowledge sources. We review changes before expanding the agent’s scope.

A clear way to evaluate

We agree on a representative sample and measure review time, errors, exceptions and output quality against the current workflow. Feasibility is decided using that evidence.

Before getting started.

What information does this agent need?

Availability, administrative request and booking rules. We review quality, currency and access before connecting the workflow. You do not need to replace all your tools to begin.

What will my team receive?

Appointment calendar and administrative reminders. We agree on the format and delivery channel during setup, together with cases that need review.

Which decisions remain with people?

They do not diagnose, prescribe treatment or decide admission or access to services.

Can it coordinate with other agents?

Yes. We define what this agent hands to the next one and who handles exceptions. It can interact through Slack, WhatsApp, email or Microsoft Teams, depending on the integration and permissions we configure.

Where it could fit.

A team that works together.

How would this fit your business?

Tell us how you do it today. We will define the scope, tools and controls with you.

Let's talk about your business ↗

Let’s talk about your workflow